In this article you will find instructions how to create and import backups in:
A backup stores all your imprints and is a great tool when downloading the app on a new device or saving everything before a new app update. Please follow the instructions for both the mobile and Windows versions.
Note: backups made in the Windows version are not compatible with the mobile app and vice versa. Furthermore, a backup made in the e-mark app is only compatible with e-mark app and not with the e-mark create app and vice versa.
Backup in the mobile app
Make a backup in the mobile app
- Go to the main menu in the app (top left corner)
- Select Settings
- Click on Backup
- Create a new backup and save it on your device (or send via mail)
Import a backup in the mobile app
- Make sure you have the backup file stored on your device
- Go to the main menu in the app (top left corner)
- Select Settings
- Click on Backup
- Import a backup from your device
Backup in the Windows version
Make a backup in the Windows software
- Go to Settings on top right corner
- Click on Backup
- Create a backup and store it on your device
Import a backup in the Windows software
- Go to Settings on top right corner
- Click on Backup
- Click on Import backup and select the backup file you want to import
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