How can I make a backup in the app?

In this article you will find instructions how to create and import backups in:

• the mobile app
• the Windows desktop version

A backup stores all your imprints and is a great tool when downloading the app on a new device or saving everything before a new app update. Please follow the instructions for both the mobile and Windows versions.

Note: backups made in the Windows version are not compatible with the mobile app and vice versa. Furthermore, a backup made in the e-mark app is only compatible with e-mark app and not with the e-mark create app and vice versa.

Backup in the mobile app

Make a backup in the mobile app

1. Go to the main menu in the app (top left corner)
2. Select Settings
3. Click on Backup
4. Create a new backup and save it on your device (or send via mail)

Import a backup in the mobile app

1. Make sure you have the backup file stored on your device
2. Go to the main menu in the app (top left corner)
3. Select Settings
4. Click on Backup
5. Import a backup from your device

Backup in the Windows version

Make a backup in the Windows software

1. Go to Settings on top right corner
2. Click on Backup
3. Create a backup and store it on your device

Import a backup in the Windows software

1. Go to Settings on top right corner
2. Click on Backup
3. Click on Import backup and select the backup file you want to import