- How do I put the e-mark (create) into operation?
- What do the lights and beeps of my e-mark (create) mean?
- How can I charge the e-mark (create)? Does my e-mark (create) charge when it is turned off?
- How long does the battery of the e-mark (create) last?
- Which kind of colour/ink cartridge does the e-mark (create) use?
- How can I turn the beeping sound off?
Tips for printing
- Where does the e-mark (create) start to print? How do I position it correctly?
- In which direction can I print? Can I also print from right to left?
- How can I use the print queue?
- How can I make 2 or 3 line imprints?
- How can I use the automatic date and time function?
- How can I make a consecutive numbering with my e-mark?
- How can I create my own imprint? What can I do in the editor of the app?
- How can I use the additional templates from the website?
- How can I store additional imprints on the e-mark to print without connection to the app?
- How can I print endlessly?
- Which different fonts can I use in my imprint? How can I add my own fonts?
- Which image files can I add to an imprint?
Troubleshooting - Connection and software
Troubleshooting - Device and printing
- The imprint quality is not satisfactory, what can I do?
- My e-mark (create) does not print what I sent, what can I do?
- My e-mark (create) is not turning on anymore or does not charge. What can I do?
- I cannot find the SSID and password of my e-mark (create) for connecting. Where can I find this information?
- My e-mark (create) does not stop beeping and blinking. What is wrong?
- My e-mark does not print the current date and time. What can I do?